Provider Terms of Service
Last updated: July 1st, 2026
The Workshop Guide LLC, doing business as Arizona Workshop Directory (“we,” “us,” and “our”) provides a website directory (“Platform”) that allows businesses to market their Workshops to Users. By purchasing a Workshop Listing, you (“Provider”) agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and our User Terms of Use. If you do not or cannot agree to all the terms and conditions herein, do not purchase Workshop Listings or access the Provider Portal.
You can review the most current version of the Terms at any time on this page. The last updated date at the top of this page reflects when the most recent revision was made. We reserve the right to update, change, or replace any part of these Terms at any time, and without notice. It is your responsibility to check this page periodically for changes; your continued use of the Provider Portal or purchase of Workshop Listings following the posting of any changes constitutes acceptance of those changes.
DEFINITIONS
To ensure clarity throughout this agreement, the following capitalized terms have the specific meanings assigned below:
Platform: The website directory (arizonaworkshopdirectory.com) and all related content.
Provider: The business entity or individual purchasing a Workshop Listing to market their Workshops.
Provider Portal: The administrative area where Providers request new Listings and access resources.
Restricted Services: Prohibited and restricted content set forth in Section 7.
Users: The general public browsing the Platform to discover Workshops.
Workshops: Interactive or instructional activities offered by a Provider.
Workshop Listing (“Listing”): A Listing on the Platform created by a Provider to promote a Workshop. Each Listing is separate, created through a completed Workshop Listing Request.
Workshop Listing Request: The means by which a Provider submits the information and materials necessary to request a Listing.
Workshop Category ("Category"): Listings created by a specific classification (e.g., Painting, Sewing, Woodworking). The public-facing Platform may refer to a Workshop Category as a type.
Workshop Collection ("Collection"): Listings created by a specific theme, audience, or season (e.g., "Traveling," "Date Night"). The public-facing Platform may refer to a Workshop Collection as a curated collection.
1. GENERAL CONDITIONS
1.1 Authority and Capacity: By agreeing to these Terms, you represent and warrant that you have the legal capacity to enter into a binding contract. If you are accepting these Terms on behalf of a business or organization, you represent that you have the legal authority to bind that entity to these Terms.
1.2 Right to Refuse Service: We reserve the right to refuse Listings to any individual or business for any reason at any time.
1.3 Termination for Breach: A breach or violation of any of these Terms, or any violation of applicable law, will result in the immediate termination of your Listings and access to our Provider Portal.
1.4 Non-Exploitation: You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform or the data of other Providers without express written permission from us.
1.5 Provider Portal: The Provider Portal is the designated area for Providers to submit Listings and access available resources. To ensure account security, the Provider is responsible for maintaining the confidentiality of its login credentials and for all activities that occur under its account. While credentials may be shared with authorized staff (such as administrative assistants), the Provider remains responsible for any actions taken using its login. We may implement standard security measures, such as two-step verification, to protect the integrity of the Platform. The Provider agrees to use the Provider Portal only for its intended business purposes and in a manner that does not interfere with the Platform functionality or security.
1.6 Provider Registration: The Provider must register their business before they can request a Listing. Registration includes but is not limited to: Legal Business Name, email, and authorized staff members permitted to request or edit Listings.
2. WORKSHOP LISTINGS
2.1 Uniformity and Listing Limits: The Platform provides three methods for Users to discover and explore Workshops: by Category, by Collection, and by location. To ensure a diverse marketplace and a consistent experience for all Users, Listings follow a specific uniformity and are subject to the limitations set forth below.
(a) Category: Organized by specific activity classifications (e.g., Painting, Pottery, Jewelry). A Provider may only have one (1) active Listing per Category. The description and photos in the Listing must represent the Category selected.
(b) Collection: Organized by theme, audience, or season (e.g., "Traveling," "Date Night," or "Holiday Season"). A Provider may have a maximum of three (3) active Listings per Collection. Each of the Provider's Listings within the same Collection must be a distinct offering and may not duplicate another of the Provider's Listings in that Collection. The images and description in each Listing must be uniquely different. We reserve the right to determine, in our sole discretion, whether Listings are sufficiently distinct and to remove or reject duplicative Listings.
(c) Location: The Platform's current service area is limited to the state of Arizona, and Listings are organized by city or specific geographic regions within Arizona (e.g., Scottsdale, Chandler). We may expand, reduce, or otherwise modify its geographic service area at any time in our sole discretion. All active Listings in both Categories and Collections appear in pages organized by location.
(d) Limited Number of Listings: To preserve Platform performance, display quality, and a positive browsing experience, we may establish and adjust a maximum number of active Listings permitted within any Category, Collection, or location. These limits may vary and change over time at our sole discretion. When a Category, Collection, or location has reached its current limit, we may offer affected Providers the opportunity to join a waiting list, with Listings added as space becomes available. The establishment of a new or reduced limit will not affect Listings that are active at the time the limit takes effect.
(e) Adjustments to Categories, Collections, and locations: We reserve the right, at our sole discretion, to create, rename, divide, combine, reorganize, or discontinue any Category, Collection, or location at any time. This includes dividing a broad Category into more specific Categories (for example, separating "Painting" into "Painting on Canvas" and "Watercolor Painting") to improve search precision or to accommodate additional Providers. In the event of such a change, we may reassign an affected Listing to the most appropriate Category, Collection, or location and will notify the affected Provider of any material change to their Listing's placement.
(f) Minimum Collection and Category Size: Collections and Categories require at least five (5) active Listings to remain active. If a Collection or Category does not reach five (5), or later falls below five (5), it may be discontinued. We will notify each affected Provider, including any Provider holding a subscription in that Collection or Category. Any subscription for a Listing in a discontinued Collection or Category will be canceled, no further recurring charges will be made, and the Listing will end at the end of the then-current paid month. No refund, transfer, or other compensation is owed.
(g) Non-Exclusivity: A Listing's placement within a Category, Collection, or location does not grant the Provider any exclusive right to that Category, Collection, or location. We may accept, feature, and display Listings from other Providers — including Providers offering similar or competing Workshops — within the same Category, Collection, or location, subject to the limits described in Section 2.1(d).
2.2 Listing Information: For each Listing, the Provider must provide the business and workshop information specified by us in the Provider Portal or Listing Request. The Provider is responsible for ensuring this information is accurate, complete, current, and relevant to the Listing's designated Category or Collection. A Listing may not promote a single event or one-time occurrence, and the Provider must remove or update any Listing that no longer reflects an available Workshop. Listings found to promote expired, one-time, or unavailable Workshops may be removed without refund. We may, in our discretion, establish a Collection designated for one-time or trial Workshops (for example, to allow new Providers to test their offerings), and Listings placed within such a Collection are not subject to this restriction.
2.3 Workshop Description: Each Listing includes one descriptive paragraph and the details and formats specified by us in the Provider Portal or Listing Request. We may truncate or require edits to any text exceeding our length or formatting requirements. To keep Listings accurate and consistent with the Platform's directory format, the description may not include specific dates or times (e.g., "Saturday, Oct 12th at 2 PM"), pricing or fee schedules, or general operating hours.
2.4 Approval of Listings: We reserve the right, in our sole discretion, to reject, suspend, or remove any Listing. We also reserve the right to make content modifications to any Listing to ensure it meets our quality standards, follows our formatting guidelines, and complies with our Restricted Services and all applicable laws.
2.5 Editing Listings: To maintain a consistent experience for Users and manage Platform stability, the following edit restrictions apply:
(a) Content Edits: Content edit requests to change a description and/or its photographs are limited to one (1) content edit request per Listing per month. These requests must be submitted through the Provider Portal no later than the 20th day of the month. Approved content edits will be processed and reflected on the Platform on the 1st day of the following month.
(b) Administrative Edits: Updates to pertinent information, specifically the business physical address, website URL, customer email address, or phone number, may be submitted at any time during the month. Please allow up to three (3) business days for these changes to be reflected on the Platform.
2.6 Customer Inquiries and Contact Forms: Each Listing includes a contact form that allows Users to send messages to the Provider.
(a) Direct Routing: Inquiries submitted through this form are routed to the customer email address provided by the Provider. The Provider is solely responsible for monitoring and responding to all inquiries. We do not respond to inquiries on a Provider's behalf.
(b) No Monitoring or Use: We act only as a delivery mechanism for these messages. We do not monitor the contents of inquiries, use them for marketing, or guarantee their delivery. We are not responsible for any failed, delayed, or undelivered messages, or for a Provider's failure to respond. Any retention of inquiry data occurs only as necessary to operate the Platform and is governed by our Privacy Policy.
(c) Subscriber List Not Shared: Our email subscribers and "Get Notified" registrants, and any preference or contact information they provide, are the proprietary information of Arizona Workshop Directory and are used solely for Platform communications. Providers receive only the individual inquiries routed to them under this Section 2.6 and are not given access to, and acquire no right to use, our subscriber or newsletter lists or any User email address collected through the "Get Notified" or newsletter features.
(d) No Inquiry Storage: We do not store inquiries as a service for the Provider's later retrieval and are under no obligation to maintain or provide copies of any inquiry.
3. SENIORITY RANKING
3.1 Seniority Ranking (Categories Only): Listings within a Category are ranked by seniority, in the order their Listing Requests are completed. The Listing completed earliest occupies the first position, followed by the others in the order their Listing Requests are completed - not when the Listing goes live. This system is designed to reward Provider loyalty.
3.2 Collections Are Not Seniority-Ranked: Collections are not ranked by seniority. The display order of Listings within a Collection is determined by us in our sole discretion and may rotate or change at any time to support the User browsing experience. No Provider is guaranteed any particular position within a Collection.
3.3 Maintaining Seniority: A Provider maintains its seniority position within a Category only by maintaining a continuously active Listing that is either paid or within a free or promotional trial period granted by us. Recurring payment is processed on the 20th of each month for the following month, as described in Section 4.4. To retain a seniority position, payment for the following month must be successfully completed before that month begins.
(a) Forfeiture of Rank: If payment for the following month is required and not successfully completed before that month begins, the Provider forfeits its seniority position effective the first day of that month, at which time the Listing is removed. Example: Providers A, B, C, D, and E hold positions 1–5 in a Category. If Provider B's payment for June is not completed before June 1, Provider B's Listing is removed on June 1 and Providers C, D, and E move up to positions 2, 3, and 4 in that Category.
(b) Repositioning After a Lapse: A Provider whose Listing has lapsed and who later submits a new Listing Request will be treated as a new Listing for ranking purposes, ranked from the date that new Listing Request is completed and placed at the end of the current Category queue. Prior seniority is not restored.
(c) Non-Transferability: Seniority is specific to the Category in which it was earned and cannot be transferred to another Category (e.g., seniority in sewing does not transfer to painting).
(d) Category Reassignment: If we divide, combine, or reorganize a Category under Section 2.1(e) and reassign a Listing to a different Category, the Listing will retain its original seniority position within the new Category. Where reassigned Listings would otherwise occupy the same position, we will order them by the dates their Listing Requests were originally completed.
(e) Trial Listings and Seniority: A Listing provided on a free or promotional trial is ranked in the same manner as any other Listing, from the date its Listing Request is completed, even though no fee is due at that time. The Listing holds its seniority position for the duration of the trial. If the Listing continues as a paid Listing when the free period ends, it keeps its seniority position. If the Listing is not continued as a paid Listing after the free period, it is removed and forfeits its seniority.
3.4 Location Pages: All active Listings also appear on location pages. Within a location page, Listings belonging to the same Category are displayed in their Category seniority order (e.g., three painting Listings in Chandler appear in painting seniority order). The order in which Categories and Collections appear relative to one another on a location page is fluid and may change throughout the month at our sole discretion. Listings within a Collection appear on location pages in the same non-seniority order described in Section 3.2.
4. FEES AND PAYMENT TERMS
4.1 Listing Fees, No Prorations, Purchases
(a) Listing Fees: We operate on a flat-rate fee model and does not charge a commission, booking fee, or any percentage of the revenue generated from the Provider’s Workshops.
(b) No Prorations: All Listings are sold and billed in full-month increments and are never prorated. No credit or reduced fee is given for any partial month.
(c) Purchases: A Listing may be purchased as a one-time purchase for a fixed duration selected at the time of purchase or on a monthly recurring subscription.
(d) Promotions: Any promotional rates or initial incentives will be specified at the time of purchase and are subject to the duration stated therein.
4.2 Listing Start Date:
(a) Standard Start Date: Listings begin on the first (1st) day of a calendar month. Required content and payment received by the 20th of the month will go live on the first (1st) day of the following month. Listings received after the 20th are not guaranteed to go live on the 1st of the following month.
(b) Mid-Month Start Date: A Provider may purchase the Mid-Month Listing add-on at checkout, which causes the Listing to begin on the fifteenth (15th) of the current month and run through the end of that month, after which the Listing continues on its standard full-month terms. The Mid-Month Listing is a fixed-fee add-on for an earlier start date; it is not a proration and is the only mechanism by which a Listing may begin on a date other than the 1st.
4.3 Price Increases and Decreases: We may modify the fees for new Listings at any time.
(a) New Listings: Each Listing is priced separately at the rate in effect at the time of purchase. A Provider that holds multiple Listings may pay different fees for different Listings depending on when each was purchased.
(b) Active Subscriptions Not Increased: The recurring fee for a Listing on a monthly subscription will not increase for as long as that Listing remains continuously renewed. If a Provider lets a subscription lapse or cancels and later re-purchases, the Listing is treated as a new Listing and billed at the rate then in effect.
(c) Promotions and Trials: We may offer promotional or introductory pricing at any time and in our sole discretion. Any such pricing applies only to the specific Listing and only for the period stated in the written offer, after which the Listing is billed at the standard rate then in effect. A Provider may cancel a current Listing to obtain a lower rate, but will lose the seniority ranking for that Listing, as it will be treated as a new Listing.
4.4 Payment Processing and Authorization: All payments are processed through Stripe.
(a) Authorization: By purchasing a Listing, you authorize us (via Stripe) to charge your provided payment method for all applicable fees.
(b) One-Time Purchase: Listings purchased using the one-time purchase option run for a fixed duration selected at the time of purchase. The Listing expires and is removed at the end of that duration unless the Provider renews the Listing. One-time purchases are billed in full at checkout and do not renew automatically.
(c) Monthly Subscriptions – Recurring Payments: Providers may opt into recurring payments by selecting a subscription. By enabling recurring payments, the Provider authorizes us, through Stripe, to automatically charge the payment method on file for that Listing's fee as determined under Section 4.3 on the twentieth (20th) of each month for the following month. It is the Provider's responsibility to maintain a valid payment method on file. If a recurring payment is not successfully completed before the following month begins, the Listing will be treated as lapsed and removed, and the Provider will forfeit its seniority position.
4.5 Automatic Renewal Disclosure: Monthly subscription Listings automatically renew. By purchasing a monthly subscription, the Provider affirmatively consents to recurring charges and acknowledges the following: (a) the subscription continues and renews automatically until cancelled; (b) we will charge the payment method on file on the twentieth (20th) of each month for the following month at the rate determined under Section 4.3; and (c) the Provider may cancel at any time through the Provider Portal or by cancelling the recurring payment, and cancellation before the 20th prevents the next month's charge. One-time purchase Listings do not automatically renew.
4.6 Taxes: Providers are responsible for all applicable sales, use, or other taxes associated with their purchase of Listings. We will collect and remit sales tax only where required by applicable law.
5. TERM, CANCELLATION, AND REFUNDS
5.1 Term: These Terms remain in effect for as long as the Provider maintains any active Listing or Provider Portal account.
5.2 Cancellation by Provider: A Provider may cancel a monthly subscription Listing at any time. To avoid being charged for the following month, cancellation must occur before the recurring charge date (the 20th) of the current month. If a Provider cancels after the recurring charge has been processed, the Listing remains active through the end of the paid month and no refund is issued.
(a) Effective Cancellation: Cancellation is effective only when (i) the Provider cancels the subscription through the Provider Portal or Stripe, or (ii) a recurring payment is not successfully completed before the following month begins. A message, inquiry, or statement expressing an intention or desire to cancel does not, by itself, constitute cancellation.
(b) One-Time Purchases: One-Time Purchase Listings cannot be canceled and are non-refundable; they simply expire at the end of their purchased duration unless renewed.
5.3 Effective Date of Removal: When a Provider cancels or a payment is not completed, the Listing remains active through the final day of the current paid month and is removed from the Platform on the first day of the subsequent unpaid month.
5.4 No Refunds: All fees paid for Listings are non-refundable. If a Provider cancels or removes a Listing before the end of a paid month or purchased duration, no refund or credit will be issued for the remaining time. No refund or credit will be owed on the basis that a Listing did not generate any particular level of traffic, inquiries, leads, bookings, or revenue, as we sell Listing placement only and do not guarantee Providers will generate customer leads.
6. PHOTOGRAPHS, VIDEOS, PHOTOGRAPHY SERVICES, AND IMAGE RIGHTS.
6.1 Photo Requirements: Each Listing requires four (4) photographs that are clear, well-lit, in focus, and that accurately and currently represent the Workshop experience. To maintain a consistent and professional Platform aesthetic, the four photographs must reflect a variety of subject matter - such as the workshop space, supplies and materials, and the workshop in progress - rather than repetitive images of finished products alone. We may provide a recommended photo schema or example, and reserve the right to determine, in our sole discretion, whether submitted photographs satisfy these standards and to request replacement images.
6.2 Quality Control: We reserve the right to reject any photograph that does not meet the standards in Section 6.1 or this agreement, including images that are blurry, pixelated, poorly lit, watermarked, contain unauthorized third-party branding, violate the Restricted Services in Section 7, or are reasonably believed to be unlicensed stock photography.
6.3 Adjustments and Filters: To maintain a consistent aesthetic across the Platform, we reserve the right to apply reasonable adjustments to submitted photographs, including cropping, resizing, color correction, and filters. Such adjustments may vary depending on the placement of the image within the Platform; for example, images within a seasonal Collection may receive a thematic filter or color treatment. We will not materially alter the subject matter of a photograph, and any adjustments are made at our discretion to serve the overall presentation of the Platform. The Provider waives any claim arising from such adjustments.
6.4 Provider-Supplied Photographs. This section applies to all photographs supplied by or on behalf of the Provider (as distinct from photographs taken by us under Section 6.5).
(a) Ownership and Permissions: The Provider represents and warrants that, for every photograph it supplies, the Provider either owns all rights to the image or has obtained all licenses and permissions necessary to use and to authorize us to use the image for commercial marketing purposes.
(b) License to Arizona Workshop Directory: The Provider grants us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, display, modify (as described in Section 6.3), and distribute the supplied photographs on the Platform and in our marketing materials. This license survives termination or removal of the Listing with respect to materials already published, distributed, or in production.
(c) Model Releases (People in Photographs): For any photograph that includes an identifiable person, the Provider represents and warrants that it has obtained a valid model release or equivalent written permission from each such person (or, for minors, from a parent or legal guardian) authorizing the use of that person's likeness for commercial marketing by the Provider and by us. The Provider shall provide copies of such releases to us upon request.
(d) Photographer Rights: For any photograph taken by a third-party or professional photographer, the Provider represents and warrants that it owns the image or holds a license sufficient to grant the rights in this section, including the right to sublicense to us.
6.5 Arizona Workshop Directory Photography Services. We may, at our discretion, offer to photograph the Provider's workshop, space, or related subjects ("Arizona Workshop Directory Photographs").
(a) Ownership: We own all rights, including copyright, in and to all Arizona Workshop Directory Photographs we create. Nothing in this agreement transfers ownership of Arizona Workshop Directory Photographs to the Provider.
(b) License to Provider: We grant the Provider a non-exclusive, royalty-free, non-transferable license to use the Arizona Workshop Directory Photographs solely to promote the Provider's own business and workshops through the Provider's own marketing channels (such as the Provider's website, social media accounts, and print materials). This license continues for as long as the Provider maintains an active Listing and, thereafter, the Provider may continue to use copies already in its possession for the same purpose. The Provider may not: (i) sell, license, sublicense, rent, or transfer the Arizona Workshop Directory Photographs to any third party; (ii) submit, upload, or provide the Arizona Workshop Directory Photographs to any other workshop directory, listing service, marketplace, or aggregator that competes with the Platform; or (iii) remove or alter any attribution or metadata we require. We retain all ownership of, and the unrestricted right to use, the Arizona Workshop Directory Photographs.
(c) Model Releases: The Provider acknowledges that Arizona Workshop Directory Photographs may include identifiable persons. We will be responsible for obtaining model releases from individuals we photograph during a scheduled shoot. The Provider shall cooperate by informing participants in advance that photography will occur and by assisting us in obtaining signed releases on site. The Provider represents and warrants that it will not request or permit us to photograph any individual who has not consented, and that any minors photographed will have parental or guardian consent obtained before the shoot.
(d) Discretionary Service and Fees: Photography services are offered at Arizona Workshop Directory's sole discretion and may be declined or discontinued at any time. Such services are not included in the standard Listing fee. Any fee for photography services will be quoted at the time the service is offered. We may, in our sole discretion, reduce or waive the fee for any Provider, and any such reduction or waiver applies only to the specific service offered and creates no obligation to reduce or waive fees in the future.
6.6 Stock Photography: The Provider may not supply stock photography unless it holds a valid, current commercial license authorizing the uses in this agreement and provides proof upon request. Free, "royalty-free," or web-sourced images are not permitted unless properly licensed for commercial use. Arizona Workshop Directory may itself use licensed stock imagery on the Platform and may replace such imagery at any time; this does not grant the Provider any right to supply unlicensed stock.
6.7 Indemnification for Photographs: The Provider agrees to indemnify and hold Arizona Workshop Directory harmless from any claim, demand, damage, or expense (including reasonable attorneys' fees) arising from photographs the Provider supplies, including claims of copyright infringement, trademark infringement, or violation of any person's privacy or likeness rights. This Section 6.7 does not apply to Arizona Workshop Directory Photographs except to the extent a claim arises from the Provider's breach of Section 6.5 (b) or 6.5 (c).
6.8 Removal on Complaint: If we receive a takedown notice or any intellectual-property or likeness claim regarding a photograph, we may suspend or remove the affected image or Listing immediately and without refund, and may require the Provider to supply a compliant replacement.
6.9 Video and Other Moving-Image Content: Except where a provision clearly applies only to still images (such as the four-photograph requirement in Section 6.1), all references in this agreement to "photographs," "photos," or "images" include any video, video clip, short, reel, or other moving-image or audiovisual content, whether supplied by the Provider or created by us. All representations, warranties, licenses, rights, releases, and indemnification obligations in this Section 6 that apply to photographs apply equally to such video content. For any video that includes an identifiable person, the release required under Sections 6.4(c) and 6.5(c) must also authorize the use of that person's voice and any audio recording of that person.
7. RESTRICTED SERVICES AND PROHIBITED CONTENT
The following community standards, prohibited workshop types, and content restrictions are collectively referred to in these Terms as the "Restricted Services." Every Listing, including all descriptions and images, must comply with this Section.
7.1 Community Standards: To maintain a Platform that is professional and appropriate for a general audience, all Listings must adhere to high ethical and safety standards. While some Workshops may be intended for adults (e.g., those involving the service of alcohol), the Listing content itself, including images and descriptions, must be tasteful and appropriate for viewing by all ages, regardless of the intended audience of the underlying Workshop, except as expressly permitted in Section 7.2.
7.2 Alcohol-Related Workshops: Workshops that include the service or consumption of alcohol (such as “Paint and Sip” events) are permitted, provided the Provider complies with the following:
(a) Legality: The Provider must hold all necessary state and local licenses or permits required to serve or allow alcohol on their premise.
(b) Compliance: The Provider is solely responsible for verifying the age of participants and ensuring that all alcohol-related activities comply with Arizona state law.
(c) Content: Listing images should focus on the workshop activity (e.g., the painting or the craft) rather than the consumption of alcohol. Wine glasses are acceptable as long as they are not the focal point of the photo.
The Provider assumes all risk associated with alcohol served or consumed in connection with its Workshops and shall indemnify Arizona Workshop Directory for any related claim, as provided in Section 14.
7.3 Prohibited Workshop Types: Providers are strictly prohibited from creating Listings that involve, promote, or are related to the following (including, but not limited to):
(a) Illegal Activities: Any service or activity that violates local, state, or federal laws.
(b) Content Involving Minors: Any content that sexualizes, exploits, or endangers minors is strictly and permanently prohibited. Listings directed at or depicting minors must be wholesome, age-appropriate, and consistent with the model-release requirements of Section 6.4(c). Violation results in immediate permanent removal and a permanent ban from the Platform.
(c) Obscenity and Adult Entertainment: Any content that is sexually explicit, lewd, or involves "adult-only" entertainment industries.
(d) Weapons and Combat: Listings focused on the use of weapons against persons, combat or fighting techniques, or firearms; or any activity posing an unreasonable risk of physical harm. (Craft workshops involving the making of bladed or metal objects, such as bladesmithing or blacksmithing, are permitted subject to the Provider's compliance with all safety and licensing requirements.)
(e) Discrimination and Hate Speech: Any content that promotes discrimination, disparagement, or harassment based on race, ethnicity, national origin, religion, gender, age, disability, or sexual orientation.
(f) Deceptive Practices: "Get rich quick" schemes, multi-level marketing (MLM) recruitment, or misleading financial/investment seminars.
(g) Misrepresented Workshops: Listing a Workshop the Provider does not actually offer, or using a Listing primarily to advertise unrelated products or services.
7.4 Category Alignment Requirement: A Listing will only be approved if it clearly falls within a pre-existing Category currently offered on the Platform. We will not create a new Category to accommodate a single Provider or a unique service that does not align with our current directory structure.
7.5 Final Authority: We remain the final arbiter of what is "acceptable" for the Platform. We reserve the right to remove any Listing that we believe, in our sole judgment, negatively impacts the User experience or the reputation of the Platform. Removal under this Section is subject to the no-refund provisions of Section 5.4.
8. PROHIBITED PLATFORM USAGE
Providers are prohibited from using the Platform or its content in the following ways:
(a) Unlawful & Deceptive Acts: For any unlawful purpose, to solicit others to perform unlawful acts, or to submit false or misleading information.
(b) Intellectual Property: To infringe upon or violate the intellectual property rights of Arizona Workshop Directory or others.
(c) Abuse & Discrimination: To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on race, ethnicity, national origin, religion, gender, age, disability, or sexual orientation.
(d) Malicious Code: To upload or transmit viruses, worms, or any other type of malicious code that could affect the functionality of the Platform or the Internet.
(e) Data Mining & Scraping: To use any robot, spider, scraper, or other automated means to access the Platform or extract data (including "crawling" or "scraping" other Listings) for any purpose without our express written permission.
(f) Interference: To interfere with or circumvent the security features of the Platform.
(g) Spamming: To use any contact information provided on the Platform to send "spam," commercial solicitations, or unauthorized marketing materials to other Providers or Users.
(h) Competing Directories: To promote, link to, or direct Users to any competing workshop directory, listing service, marketplace, or aggregator.
(i) Reverse Engineering: To decompile, reverse engineer, or attempt to derive the source code or structure of the Platform.
(j) Misuse of Customer Data: To collect, store, or use the personal information of Users obtained through the Platform for any purpose other than responding to a direct inquiry about the Provider's own Workshops.
Termination: We reserve the right to immediately terminate all Listings and Provider accounts for any of these prohibited uses, without refund.
9. MARKETING AND PROMOTIONAL INITIATIVES
9.1 Editorial and Marketing Control: We maintain full and exclusive control over the marketing, promotion, and public "voice" of the Platform. We reserve the right to determine the methods, frequency, and channels used to drive User traffic to the Platform. While the purchase of a Listing provides visibility within the directory, it does not grant the Provider any right to dictate or veto our broader marketing strategies or creative direction.
9.2 Promotional License Grant: By maintaining an active Listing, the Provider grants Arizona Workshop Directory a non-exclusive, royalty-free, sub-licensable license to use the Provider's Listing as part of the directory for any marketing initiative. This license is limited to public-facing Listing content and specifically excludes the transfer or sale of Provider contact information (email addresses or phone numbers) to third parties for independent use. This license survives termination or removal of the Listing with respect to materials already published, distributed, or in production. This includes, but is not limited to:
Printed Materials: Featuring Listing content in physical brochures, flyers, and advertisements designed to promote the Platform.
Digital Communications: Including Listing content in Platform-branded email newsletters and curated digital guides.
Media & Influencers: Sharing Listing images and descriptions with local media (TV, radio, press) or social media influencers to showcase the Platform's directory.
9.3 Special Marketing Features / Events: We may, in our sole discretion, create special marketing features or events to increase visibility to participating Providers. If such initiatives are made available, Providers may be given the option to participate. Participation in these features or events is an additional promotional opportunity and is not included in the purchase of a standard Listing. Where a special initiative involves marketing materials that differ from a Provider’s Listing, the Provider’s approval will be required before those materials are used on the Platform or other marketing avenues.
9.4 Social Media Features: By registering and maintaining an active Listing, the Provider authorizes us to feature, tag, "re-share," and otherwise use the Provider's Listing content across any and all social media platforms on which we maintain a presence (including, for example, Instagram, Facebook, and YouTube), as part of marketing the Platform. Participation is a condition of Listing on the Platform and is not optional. This required participation includes only the Provider's Listing as it appears in the Platform's standard Listing format, which we may share and promote on social media and the Platform as-is. It does not cover special or custom marketing materials that go beyond that standard format - such as a produced or animated video featuring the Provider’s Listing - which are governed by Section 9.3 and will be shared on social media or the Platform only with the Provider's prior approval. The Provider is responsible for the content it submits, and any information the Provider does not want displayed publicly or used in the Platform’s marketing, including on social media, should not be included in the Listing beyond the business information necessary to create a Listing.
9.5 Traveling Workshop Collection: Providers who offer mobile services (e.g., private parties, corporate events, or "pop-up" Workshops at locations outside of their business) may join the Traveling Workshop Collection.
Scope: Participation in this Collection allows us to market these Providers specifically to organizations and individuals looking for private or off-site services.
Verification: The Provider remains solely responsible for ensuring they have the appropriate insurance and equipment to conduct Workshops at third-party locations.
9.6 No Compensation for Promotional Use: The Provider acknowledges that inclusion in any marketing material, curated collection, or social media post is for the mutual benefit of driving traffic to the Platform. The Provider is not entitled to any financial compensation, royalties, or licensing fees for the use of their content in our marketing efforts.
10. PROVIDER PARTNER NETWORK AND REFERRED THIRD-PARTY VENDORS
10.1 Referred Vendors and Partners: We may, as a convenience and benefit to Providers, identify, list, link to, or facilitate introductions to third-party vendors, partners, or service providers - including photographers, influencers and other marketing providers, website or graphic designers, software, booking, or other business applications, and other Providers offering services to the Provider community (each, a "Referred Vendor") - through the Provider Portal or otherwise (the "Partner Network").
10.2 Independent Relationship: Any Referred Vendor is an independent third party and is not employed, controlled, supervised, or authorized to act on behalf of Arizona Workshop Directory. We do not guarantee, warrant, or assume any responsibility for the services, work product, availability, pricing, data practices, conduct, or contracts of any Referred Vendor. Any engagement between a Provider and a Referred Vendor is a separate relationship solely between those parties, and the Provider is responsible for evaluating, contracting with, and paying any Referred Vendor directly.
10.3 No Endorsement: Our identification of a Referred Vendor does not constitute an endorsement, certification, or recommendation of that vendor, regardless of any label used in the Partner Network. The Provider is responsible for ensuring that any materials, services, or tools obtained from a Referred Vendor comply with the Provider's representations, warranties, and obligations under this agreement. Where a Referred Vendor provides photographs or other Listing content, the Provider remains responsible for meeting all ownership, license, and release requirements for that content.
10.4 Compensation and Affiliate Arrangements: The Provider acknowledges that we may receive compensation in connection with the Partner Network, including referral fees, affiliate commissions, revenue share, or in-kind consideration, when a Provider engages or purchases from a Referred Vendor. The existence of such compensation does not alter the independent, non-endorsed nature of the relationship described above, and we remain free to add, decline, or remove any Referred Vendor in our sole discretion.
10.5 Provider-to-Provider Services: Where a Referred Vendor is itself a Provider offering services to other Providers, we are not a party to and assume no responsibility for any transaction, agreement, or dispute between those Providers. Each Provider remains solely responsible for its own conduct, services, pricing, and compliance, whether acting as a customer or a vendor within the Partner Network.
10.6 No Liability: We shall have no liability arising from the Provider's participation in the Partner Network or engagement with any Referred Vendor, and the Provider releases us from any claim arising from such engagement, consistent with the release in Section 12.
11. WARRANTY DISCLAIMER
11.1 “AS IS” BASIS: THE LISTINGS AND THE PLATFORM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR THE PROVIDER’S USE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ARIZONA WORKSHOP DIRECTORY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11.2 NO GUARANTEE OF RESULTS: ARIZONA WORKSHOP DIRECTORY MAKES NO WARRANTY OR REPRESENTATION REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE LISTINGS. SPECIFICALLY, WE DO NOT GUARANTEE THAT THE PROVIDER WILL RECEIVE ANY SPECIFIC VOLUME OF TRAFFIC, INQUIRIES, BOOKINGS, REVENUE, OR CUSTOMER ENGAGEMENT AS A RESULT OF BEING LISTED ON THE PLATFORM.
11.3 PLATFORM AVAILABILITY AND ERRORS: WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS IN THE OPERATION OR FUNCTIONALITY OF THE PLATFORM WILL BE CORRECTED. THE PROVIDER ACKNOWLEDGES THAT THERE MAY BE TIMES WHEN THE PLATFORM IS INACCESSIBLE DUE TO MAINTENANCE, UPDATES, OR TECHNICAL FAILURES BEYOND OUR CONTROL.
11.4 THIRD-PARTY INTERACTIONS: ARIZONA WORKSHOP DIRECTORY DISCLAIMS ANY LIABILITY FOR THE ACTIONS, OMISSIONS, OR CONDUCT OF ANY USERS, OTHER PROVIDERS, OR OTHER THIRD PARTIES IN CONNECTION WITH OR RELATED TO THE PROVIDER'S USE OF THE LISTINGS OR PLATFORM.
12. RELEASE AND WAIVER
12.1 Release from Customer Disputes: The Provider hereby releases us (and our officers, directors, agents, and employees) from any and all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with any dispute between the Provider and any User, Workshop participant, customer, or other third party, including any dispute arising from a Workshop, booking, payment, or interaction that originated through the Platform.
12.2 Scope of Release: This release specifically includes, but is not limited to, any claims related to:
(a) Workshop Safety: Any personal injury, death, or property damage occurring during, or as a result of, a Workshop listed on the Platform.
(b) Payment and Refunds: Any failure by a User to pay the Provider, or any dispute regarding refunds or cancellations between the User and the Provider.
(c) Participant Conduct: The behavior or actions of any individuals who discover the Provider's Workshop through the Platform.
(d) Content Accuracy: Any claims arising from the Provider's failure to update their Listing or provide accurate information to Users.
12.3 Waiver of Unknown Claims: The Provider acknowledges that they may hereafter discover facts in addition to or different from those which they now know or believe to be true with respect to the subject matter of this release, but it is their intention to fully, finally, and forever settle and release any and all matters, disputes, and differences, known or unknown, suspected or unsuspected, which now exist, may exist, or have previously existed between the Provider and Arizona Workshop Directory.
13.LIMITATION OF LIABILITY
13.1 EXCLUSION OF DAMAGES: TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ARIZONA WORKSHOP DIRECTORY, ITS DIRECTORS, OFFICERS, OR EMPLOYEES BE LIABLE TO THE PROVIDER FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND. THIS EXCLUSION INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM THE PROVIDER'S USE OF THE LISTING OR PLATFORM.
13.2 SCOPE OF LIMITATION: THIS LIMITATION APPLIES TO ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH:
(a) THE USE OF OR THE INABILITY TO USE THE PLATFORM OR LISTING;
(b) ANY ERRORS, MISTAKES, OR INACCURACIES IN THE CONTENT OF THE PROVIDER'S LISTING;
(c) ANY DISPUTES, TRANSACTIONS, OR INTERACTIONS BETWEEN THE PROVIDER AND ANY USER OR THIRD PARTY;
(d) ANY TEMPORARY OR PERMANENT DISCONTINUATION OF THE LISTING; OR
(e) THE COST OF PROCUREMENT OF LISTING OPTIONS.
13.3 MAXIMUM LIABILITY CAP: IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF ARIZONA WORKSHOP DIRECTORY TO THE PROVIDER FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT OF FEES PAID BY THE PROVIDER TO ARIZONA WORKSHOP DIRECTORY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00). THIS LIMITATION APPLIES IN THE AGGREGATE AND IS NOT PER-CLAIM OR PER-INCIDENT.
13.4 ACKNOWLEDGMENT: THE PROVIDER ACKNOWLEDGES THAT THE FEES CHARGED BY ARIZONA WORKSHOP DIRECTORY REFLECT THIS ALLOCATION OF RISK, AND THAT WITHOUT THESE LIMITATIONS, ARIZONA WORKSHOP DIRECTORY WOULD NOT BE ABLE TO PROVIDE THE LISTINGS ON AN ECONOMICALLY VIABLE BASIS.
14. INDEMNIFICATION
14.1 Duty to Indemnify: The Provider agrees to indemnify, defend, and hold harmless Arizona Workshop Directory, and our directors, officers, employees, and agents from and against any and all claims, demands, causes of action, losses, damages, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:
(a) Provider Content: Any claim that the photographs, descriptions, or information provided by the Provider infringes upon the intellectual property rights (copyright, trademark, etc.), privacy rights, or likeness or publicity rights of any third party.
(b) Workshop Operations: Any claim for personal injury, death, or property damage occurring at or in connection with a Workshop created or operated by the Provider, regardless of the cause of action.
(c) Breach of Agreement: Any breach or alleged breach by the Provider of any representation, warranty, or condition contained in these Terms.
(d) Legal Compliance: Any failure by the Provider to comply with applicable local, state, or federal laws, including but not limited to liquor licensing, health and safety regulations, and tax obligations.
(e) Customer Disputes: Any dispute between the Provider and a User or other third party regarding the quality, delivery, performance, or refund related to a Workshop.
14.2 Defense and Settlement: Arizona Workshop Directory may, at its own election, participate in the defense of any claim subject to indemnification with counsel of its own choosing, at its own expense. The Provider shall not settle, compromise, or consent to the entry of any judgment with respect to any such claim in a manner that imposes any obligation or liability on Arizona Workshop Directory, requires any admission or acknowledgment of fault or wrongdoing by us, or restrict our future conduct, without our prior written consent. The Provider's indemnification obligations survive the termination or expiration of these Terms.
15. DISPUTE RESOLUTION AND BINDING ARBITRATION
15.1 Good Faith Negotiation: Any dispute, controversy, or claim arising out of or related to these Terms, or the breach thereof, shall first be addressed through good faith negotiations between the Provider and Arizona Workshop Directory. Each Party agrees to involve individuals with full settlement authority in these discussions. If the dispute is not resolved within thirty (30) days of the initial written notice of the dispute, either Party may proceed to binding arbitration.
15.2 Binding Arbitration: Subject to the exception in Section 15.3, any unresolved dispute shall be submitted to and finally resolved by binding arbitration.
Governing Law: The arbitration shall be governed by the Federal Arbitration Act (FAA).
Administration: The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
Venue: The seat of arbitration shall be Maricopa County, Arizona.
Arbitrator: The dispute shall be heard by a single, neutral arbitrator.
Finality: The arbitrator's award shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.
15.3 Exception for Injunctive Relief: Notwithstanding the agreement to arbitrate, Arizona Workshop Directory reserves the right to seek preliminary injunctive relief or a temporary restraining order in a court of competent jurisdiction in Maricopa County, Arizona, to restrain any actual or threatened infringement of its intellectual property rights or unauthorized use of the Platform.
15.4 Waiver of Class Action: The Provider agrees that any arbitration or proceeding shall be limited to the dispute between Arizona Workshop Directory and the Provider individually. To the fullest extent permitted by law, (a) no arbitration or proceeding shall be joined with any other; (b) there is no right or authority for any dispute to be arbitrated or resolved on a class-action basis; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public, Users, or other Providers.
16. GOVERNING LAW AND VENUE
16.1 Choice of Law: These Terms and any separate agreements related to the Platform or Listings shall be governed by, and construed in accordance with, the laws of the State of Arizona, without regard to its conflict of law principles.
16.2 Exclusive Jurisdiction: To the extent that any dispute is not subject to arbitration under Section 15 (including the enforcement of an arbitral award or seeking injunctive relief), the Provider and Arizona Workshop Directory hereby irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in Maricopa County, Arizona. The Provider waives any objection to such jurisdiction or venue on the grounds of lack of personal jurisdiction, forum non conveniens, or otherwise.
17. ENTIRE UNDERSTANDING, NO WAIVER, AND SEVERABILITY
17.1 Entire Agreement: These Terms, along with the User Terms of Use, Privacy Policy, and any applicable Listing Request incorporated herein by reference, constitute the entire understanding and agreement between Arizona Workshop Directory and the Provider regarding the Platform and Listings. This agreement supersedes and replaces all prior or contemporaneous understandings, negotiations, or agreements, whether oral or written, between the Provider and Arizona Workshop Directory, except for any separately executed written agreement signed by both parties, which shall remain in full force according to its terms. No employee or agent of Arizona Workshop Directory has the authority to make any representation or promise not contained within this written agreement or a separately executed written agreement.
17.2 No Waiver: The failure of Arizona Workshop Directory to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms must be in writing and signed by an authorized representative of Arizona Workshop Directory. A waiver of a breach in one instance does not constitute a waiver of any subsequent breach.
17.3 Severability: If any provision of these Terms is determined by a court or arbitrator of competent jurisdiction to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any other remaining provisions.
18. ASSIGNMENT
18.1 Assignment by Provider: These Terms are personal to the Provider. The Provider shall not assign, sublicense, or transfer their rights or obligations under these Terms, in whole or in part, to any third party (including in connection with a sale of the Provider’s business) without the prior written consent of Arizona Workshop Directory. Any attempted assignment without such consent shall be null and void.
18.2 Assignment by Arizona Workshop Directory: We may freely assign or transfer its rights and obligations under these Terms, in whole or in part, without the Provider’s consent. This includes, but is not limited to, assignments to a successor in interest, an affiliate, or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of Arizona Workshop Directory's assets.
18.3 Binding Effect: These Terms shall be binding upon, and shall inure to the benefit of, the Provider and Arizona Workshop Directory and their respective permitted successors and legal assigns.
19. NOTICES
19.1 Method of Delivery: All notices, requests, demands, and other communications required or permitted under these Terms shall be in writing and shall be deemed to have been duly given:
(a) By Email: When sent to the email address provided by the Provider during registration or updated in the Provider Portal.
(b) By Portal Notification: When posted as an official announcement or notification within the Provider Portal.
(c) By Mail: If delivered by an internationally recognized overnight delivery service or by registered or certified mail (return receipt requested) to the address provided by the Provider or to our registered business address.
19.2 Date of Receipt: Notices sent via email or the Provider Portal shall be deemed received on the day they are sent if that day is a business day, and otherwise on the next business day, provided no "bounce back" or failure notice is received. Notices sent by overnight delivery shall be deemed received the following business day. Notices sent by certified mail shall be deemed received three (3) business days after mailing.
19.3 Duty to Update Contact Information: The Provider is solely responsible for ensuring that the email address and physical address on file in the Provider Portal are current and accurate. We shall not be responsible for a Provider’s failure to receive a notice if the information provided is outdated or incorrect.
20. REPRESENTATIONS AND WARRANTIES OF PROVIDER
The Provider represents and warrants to us that, as of the date of acceptance of these Terms and continuously for as long as the Provider maintains an active Listing:
20.1 Professional Competence and Authority: The Provider possesses the necessary knowledge, experience, and skills to conduct the Workshops listed on the Platform in a safe and professional manner. The Provider has the full right, power, and authority to enter into these Terms, and the individual accepting these Terms on behalf of the Provider is authorized to bind the Provider.
20.2 Licenses and Permits: The Provider has obtained and will maintain in good standing all federal, state, and local licenses, permits, and certifications required to legally operate their business and conduct the specific Workshops listed. This includes, but is not limited to, business licenses, health department permits, and liquor licenses (if applicable).
20.3 Insurance Coverage: The Provider maintains, at its own expense, adequate commercial general liability insurance (and any other insurance required by law) to cover the activities and risks associated with the Workshops it offers. Upon request by Arizona Workshop Directory, the Provider shall provide proof of such insurance coverage.
20.4 Compliance with Law: The Provider's Workshops and business operations comply with all applicable laws, regulations, and ordinances, including safety codes, age-restriction laws, and tax requirements.
20.5 Accuracy of Information: All information, descriptions, and materials provided by the Provider for the Listing are true, accurate, current, and not misleading, and the Provider actually offers the Workshops described in its Listings.
20.6 Non-Infringement: The Provider's Listing content (including all text and images) does not infringe upon the intellectual property, privacy, or publicity rights of any third party, and the Provider owns or has obtained all rights, licenses, and releases (including model releases for any identifiable person depicted) necessary for the use of such content by the Provider and by Arizona Workshop Directory as contemplated by these Terms.
20.7 No Conflicting Obligations: The Provider's entry into and performance under these Terms does not and will not breach or conflict with any other agreement, obligation, or duty to which the Provider is bound.
20.8 Notice of Inaccuracy: The Provider shall promptly notify us if any representation or warranty in this Section becomes untrue, inaccurate, or incomplete during the term of its Listing.
21. INDEPENDENT CONTRACTOR STATUS AND NO AGENCY
21.1 Independent Parties: The relationship between Arizona Workshop Directory and the Provider is that of independent contractors. Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between the Provider and Arizona Workshop Directory.
21.2 No Authority to Bind: Neither the Provider nor Arizona Workshop Directory has any right or authority to assume or create any obligations of any kind or to make any representations or warranties on behalf of the other, whether express or implied, or to bind the other Party in any respect whatsoever.
21.3 Provider Autonomy: The Provider retains full control over the manner and means of conducting its Workshops. We do not supervise, direct, or control the Provider's business operations, employees, or the delivery of its services.
21.4 Taxes and Benefits: The Provider is solely responsible for all tax returns and payments required to be filed with or made to any federal, state, or local tax authority with respect to its performance under these Terms and the revenue generated from its Workshops. The Provider is not entitled to any benefits that we may make available to our own employees.
22. TERMINATION BY ARIZONA WORKSHOP DIRECTORY
22.1 Right to Terminate: We reserve the right, in our sole and absolute discretion, to suspend or terminate a Provider's Listing(s) and access to the Platform at any time, with or without notice, for any reason, including but not limited to:
(a) Excessive User Complaints: If we receive multiple or repetitive complaints from Users regarding the quality of a Workshop, the safety of a location, or the professional conduct of the Provider or its staff.
(b) Ethical and Professional Standards: If the Provider engages in conduct that we deem, in our sole judgment, to be unethical, illegal, or damaging to the reputation and brand of the Platform.
(c) Breach of Terms: Any violation of these Terms, the User Terms of Use, the Restricted Services (Section 7), or the Prohibited Platform Usage (Section 8).
(d) Payment Reversals and Chargebacks: The occurrence of any payment reversal, including but not limited to credit card chargebacks, payment disputes initiated through Stripe or a banking institution, or notifications of non-sufficient funds (NSF). The initiation of a chargeback or payment dispute for a fee previously authorized by the Provider shall be considered a material breach of these Terms and grounds for immediate termination of all Listings and a permanent ban from the Platform.
22.2 Effect of Termination: Upon termination, the Provider's Listing(s) will be immediately removed from the Platform.
No Refunds: No refunds or credits will be issued for any remaining portion of a paid month or purchased duration if a Listing is terminated for cause or for a violation of these Terms.
Loss of Seniority: Termination results in the immediate forfeiture of the Provider's chronological ranking and seniority.
Future Access: We reserve the right to permanently ban a Provider from re-listing on the Platform following a termination for cause.
Survival: Termination does not relieve the Provider of any obligation accrued before termination, and all provisions of these Terms that by their nature should survive termination — including, without limitation, indemnification (Section 14), limitation of liability, release, the licenses granted in Sections 6.4(b), 6.5, and 9.2, and the confidentiality and non-use obligations in Section 26 — shall survive.
22.3 Discontinuation of the Platform: We may, in our sole discretion and for any reason, suspend, wind down, or permanently discontinue the Platform and Provider Portal, in whole or in part, at any time. In the event of a permanent discontinuation:
(a) We will provide Providers at least thirty (30) days' advance notice by email or Provider Portal notification;
(b) We will stop accepting new Listings, renewals, and Mid-Month Listing add-ons as of the date stated in the notice;
(c) Active monthly subscription Listings will remain live through the end of the then-current paid month and will not renew thereafter;
(d) Notwithstanding Sections 4.1(b), 4.4(b), and 5.4, if the Platform is permanently discontinued, we will refund each affected Provider a pro-rated amount for any days that were paid for but fall after the date the Provider's Listing is removed, calculated on a daily basis for the then-current paid period, for both monthly subscription and one-time purchase Listings; and
(e) Except for refunds under (d), no other refund, credit, or compensation will be owed, and we will have no further obligation to the Provider following discontinuation, except for those obligations that survive under Section 22.2.
This Section governs any permanent discontinuation of the Platform, including a discontinuation caused by a Force Majeure event, and the pro-rated refund in Section 22.3(d) applies notwithstanding Section 23. This Section does not limit our rights to terminate individual Providers under Section 22.1.
23. FORCE MAJEURE
We shall not be liable for any delay, interruption, or failure to perform our obligations under these Terms to the extent caused by events or conditions beyond our reasonable control, including but not limited to acts of God, natural disasters, fire, flood, severe weather, power or internet outages, failures or disruptions of third-party service providers (including hosting, payment processing, or telecommunications providers such as Squarespace and Stripe), cyberattacks, labor disputes, governmental actions or orders, public health emergencies, or war or civil unrest. During any such event, Arizona Workshop Directory’s affected obligations shall be suspended for the duration of the event, and the Provider shall not be entitled to any refund, credit, or compensation for any resulting interruption to the Platform or a Listing. This Section does not reduce or eliminate the pro-rated refund owed under Section 22.3(d) if a Force Majeure event results in the permanent discontinuation of the Platform.
24. HEADINGS
The headings used in these Terms are for convenience and organizational purposes only and shall not control, limit, or affect the meaning, interpretation, or construction of any provision contained herein.
25. CONTACT INFORMATION
Questions about these Terms, or notices of updates and cancellations, should be sent to Arizona Workshop Directory at contact@arizonaworkshopdirectory.com.
26. CONFIDENTIALITY AND NON-USE
26.1 Confidential Materials: The terms of this agreement, the Provider Portal and its contents, and the methods, formulas, pricing structures, ranking and seniority systems, and the processes we use to organize, price, and rank Listings (collectively, the "Confidential Materials") are the confidential and proprietary information of Arizona Workshop Directory, disclosed to the Provider solely to enable the Provider's participation on the Platform.
26.2 Provider Obligations: The Provider agrees: (a) to keep the Confidential Materials confidential and not to disclose them to any third party; (b) not to use the Confidential Materials for any purpose other than participating on the Platform; and (c) not to use the Confidential Materials, directly or indirectly, to create, operate, or assist any workshop directory, listing service, marketplace, or aggregator that competes with the Platform.
26.3 Injunctive Relief: The Provider acknowledges that any breach of this Section may cause Arizona Workshop Directory irreparable harm for which monetary damages would be inadequate, and that we are entitled to seek injunctive relief, in addition to any other remedies available at law or in equity, as provided in Section 15.3.
26.4 Survival: This Section survives termination or expiration of this agreement and continues for so long as the Confidential Materials are not publicly available through no fault of the Provider.
27. ACCEPTANCE OF TERMS
By checking the "I accept" box, completing Provider registration, or purchasing a Listing, the Provider acknowledges that it has read, understood, and agrees to be bound by these Terms, the User Terms of Use, and the Privacy Policy. The individual accepting these Terms represents that they are authorized to bind the Provider. We will retain an electronic record of the Provider's acceptance, including the date and time of acceptance. These Terms are entered into electronically, and the Provider agrees that its electronic acceptance has the same legal force and effect as a handwritten signature.